Abstract:
The paper provides a systematic review of over 80 studies regarding diversity and its implications for how organizations should think about managing an increasingly diverse workforce.
The authors conclude that contrary to conventional wisdom, diversity by itself is more likely to impede than enhance group performance. Simply having more diversity is no guarantee that the group will make better decisions or function effectively.
Since diversity is a reality in companies and an important social value in society, organizations should take steps to maximize the benefits while minimizing the drawbacks.
Key Points:
Takeaway:
Awareness and healthy company culture can help organizations ensure that diversity has a positive instead of negative impact on group performance.